Our FAQs
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Juices
How do I know if DOLE Pineapple Juice is safe to drink?
Product safety is of paramount importance to Dole. All DOLE® Canned Juices have always been pasteurized and are commercially sterile. Dole has a multitude of stringent quality control programs in all of its food operations to ensure the safety of its products, including canned juice. These programs include monitoring a product at every stage of production, independent audits, testing, and continuous improvement through research and innovation.
What can I do if I am unable to find my favorite DOLE® Juice product?
Every effort is made to provide as wide a selection of DOLE products as possible in stores across the country. If you can’t find what you are looking for, it is important to let your store manager know. Ask the manager to see if the product can be obtained from the store’s warehouse. If it is not available, this is your opportunity to let the store know you would like to be able to purchase it from them. Although we would like to see all of our products carried by every store, regional preferences vary and, as a result, your favorite product may be available only in certain areas.
Why do I need to shake the can before I open it?
For best flavor, we suggest shaking the can before opening to adequately mix the juice.
What is the best way to store an unopened can of juice?
Unopened cans should be kept in a cool, dry place away from direct sunlight. If you enjoy a chilled drink, keep an unopened can of DOLE® Juice in your refrigerator.
How do I know if I can still use the product?
DOLE products sold feature a “best if used by or expiry” date that guarantees the best quality and flavor up to that date. This date is located on the top or bottom of the can. We do not recommend using a product after the “best if used by/expiry” date. Any time a can is bulging or dented, this indicates possible spoilage and we do not recommend using the product regardless of the “best if used by/expiry” date.
Canned Pineapple & Other Packaged Fruits
How do I know if I can still use the product?
DOLE products sold feature a “best if used by or expiry” date that guarantees the best quality and flavor up to that date. This date is located on the top or bottom of the can. We do not recommend using a product after the “best if used by/expiry” date. Any time a can is bulging or dented, this indicates possible spoilage and we do not recommend using the product regardless of the “best if used by/expiry” date.
How should I store any unused canned fruit?
After opening, refrigerate unused fruit in a glass or plastic container and consume within 3 days. We do not recommend storing leftover canned fruit in its original can because it may affect the delicious flavor of the fruit.
What can I do if I am unable to find my favorite DOLE® Packaged Fruit product?
Every effort is made to provide as wide a selection of DOLE® products as possible in stores across the country. If you can’t find what you are looking for, it is important to let your store manager know. Ask the manager to see if the product can be obtained from the store’s warehouse. If it is not available, this is your opportunity to let the store know you would like to be able to purchase it from them. Although we would like to see all of our products carried by every store, regional preferences vary and, as a result, your favorite product may be available only in certain areas.
What is the correct way to store an unopened canned fruit product?
Unopened canned foods should be kept in a cool, dry place. If you enjoy a chilled fruit snack, keep an unopened can of DOLE® Fruit in your refrigerator.
Is it possible to use canned pineapple in gelatin recipes or as a marinade?
Canned pineapple works wonderfully well in gelatin recipes or as a marinade. Fresh pineapple cannot be used because of a natural enzyme called “bromelain”. The heat process used in canning pineapple destroys this enzyme, allowing canned pineapple to be used in a variety of recipes.
Foodservice
How do I find nutrition facts for Dole Foodservice products?
Email us with your request, including your name, address, and telephone number. We will have a Dole Foodservice Representative contact you.
How do I order Dole Foodservice recipes, serving suggestions, or menu ideas for your products?
Email us with your request, including your name, address, and telephone number. We will have a Dole Foodservice Representative contact you.
Where can I find DOLE® products?
Depending on the region, our products can be found in a variety of online and offline stores. We do our best to bring the goodness of DOLE® to your area and are always working towards having better availability, so email us for the latest list of where our products can be found.